Tourism development by Heidi Keyser

Abstract

Heidi Keyser draws on her previous experience as a lecturer in tourism development at the Cape Technikon and her current position as senior consultant with KPMG (now ATOS) Hospitality, Leisure and Tourism, to produce a valuable introduction to tourism development. Her background enables her to provide readers with numerous in ternational best practice cases, as well as very useful statistics and case studies (global and African/Southern African). Many case studies are made more relevant in that they are based on her own interactions with various spheres of government, communities, the private sector and tourism and development professionals.