A futures study into identifying the driving forces in neighborhood-based management using good urban governance, the case of Region 2 in Tabriz, Iran

This article investigates the use of futures studies to predict the implemention of a new approach to neighbourhood-based management, emphasising good urban governance components in the planning and management of the Tabriz metropolis, Iran. Using a qualititative approach, the Delphi technique, comprising two rounds, was used to identify the initial and key factors that affect the realisation of neighbourhoodbased management. Using questionnaires, in Round 1, participants answered one question on what they predict the key factors for good urban governance are and, in Round 2, they weighted the 48 identified initial factors from Round 1 in a matrix, on an 4-point Likert scale, to determine the influence on each factor. Cross-impact analysis of the influence data were extracted by MICMAC software and results showed 17 driving forces (eight in accountability, five in equity, two in transparency and one in participation) that will predict the realisation of good neighbourhood-based management in the planning and management of the Tabriz metropolis. Findings showed that futures studies can be used as a new approach to accurately identify the driving forces for good urban governance with the realistic use of the capabilities of the community.


INTRODUCTION
Management structure in the metropolises of Iran, a country in Western Asia and a member of the Middle East and North Africa (MENA) region, despite the formation of Islamic City Councils, does not have the characteristics of a modern, democratic local participatory management (good urban governance). Most of the institutions and actors involved in the management of the Tehran metropolis were state-owned, and the non-governmental organisations (NGOs) had limited and contingent participation in the administration of city affairs, showing a lack of political, legal and executive decentralisation and thus inequality in the distribution of power in the management of the Tehran metropolis (Pišgāhi-Fard, Qalibāf, MorādI-Nia & Mo'meni, 2013;Razaviyān, Tavakkoli-Nia, Qurči & Rostami, 2015).
According to Rezā'i and Mo'azzen (2017), urban management of the Tehran Regions is not in a desirable condition relative to the components of good urban governance as neighbourhood management, and, consequently, citizens are still far from the good model that requires full participation, on the one hand, and the full delegation of authority, on the other. The experience of various countries in urban development projects suggested that the success of projects is dependent on the participation of people and local institutions (Rajabi, 2011).
According to Fanni and Sāremi (2008: 91), Tabriz, the largest metropolis in north-western Iran, has the same semi-modernist structural features and constraints in the macrosystem as that of the country's urban management, namely noncooperative; centralised; sectoral; top-down; bureaucratic; politically motivated; lacking in thought and urban development processes; lack of a practical commitment to the urban development principles and plans; lack of systematic planning and capacity for urban development; lack of hierarchical conformance of the management structure to the spatial organisation of the city; lack of organisational discipline in terms of the contradictions of structure and function; lack of structural discipline in terms of the relevance of the levels of organisational structure; the existence of a vacuum in some of the structural elements approved in the existing structure; the existence of structural elements outside the necessity and will of the organisation in the existing structure; inflexibility in the pattern of the organisational structure in terms of participation in intragroup activities, and structural sustainability against transformation.
For this reason, this article proposes to turn to a neighbourhood-based management system in Iran, using the components of good urban governance. The question is: What is the relationship between the neighbourhood-based management system and an approach to good urban governance? Razaviyān et al. (2015: 515) stated that, in an approach to good urban governance, neighbourhoods provide the role of social reproduction of the new mechanisms of power, by creating the context for the emergence of other agents from the private and popular sectors. This means that government, civil society and the private sector are three fundamental elements of good urban governance. According to Razaviyān et al. (2015: 515), neighbourhood-based management also provides the groundwork for the horizontal process of interaction between institutions and actors of good urban governance, including citizen participation; support and cooperation between neighbourhood management and the private sector and civil society; participation of people of the neighbourhood in the city administration, and doing some of the activities of the neighbourhood with the coordination of citizens.
As set out by the United Nations Habitat, Taqvā'i and Tājdār (2009: 3-4) consider participation, effectiveness and efficiency, responsiveness, accountability, transparency, rule of law, consensus orientation, equity, strategic vision, and decentralisation as the components of good urban governance in Iran. For analysing neighbourhood-based management, based on the components of good urban governance, this article chooses the four components of participation, equity, accountability, and transparency.
In Iran, the field of foresight and specialised planning is still in its early stages. It was thus futile to research previous studies directly and independently based on the analysis of neighbourhoodbased management, founded on the components of good urban governance, with an approach to futures studies. Therefore, this article is a novel movement for explaining a futures studies approach in the field of neighbourhood-based management. It determines whether it is possible to implement a new approach to neighbourhood-based management, emphasising the components of good urban governance in the planning and management of the metropolis of Tabriz. To do this, it was important to predict the driving forces or key factors affecting this, by making use of the futures studies approach.

Neighbourhood-based management
The realisation of neighbourhoodbased management, founded on good urban governance, is related to decentralisation, methods of citizen participation in urban development plans and programmes, as well as the status of councils and municipalities in society. The role of neighbourhood management should be controlled beyond the capacity of governments, in improving the situation of people (Bazi, Mirkatuli & Zāyedli, 2017: 151).
Neighbourhood-based management can be viewed as a bridge between a coherent local community and a central government (Nuriyān & Mozaffaripur, 2013: 49). The concept of a coherent local community is a network of local communities with identities, interests and common theories at the local level that provide the areas of knowledge, building opportunity, and a twoway support for mutual interaction (Barton, Grant & Guise, 2003: 4). The use of the term 'neighbourhoodbased management' instead of 'local government' is an attempt to depoliticise from the local government and to maintain a technocracy (Nuriyān & Mozaffaripur, 2013: 49).
In fact, this kind of structural change management is for realising the neighbourhood-based approach (see Table 1). The goal of the neighbourhood-based approach is to bring together the various groups involved or interested in planning and addressing their needs and wishes in the formulation of programmes. As a new method of urban management emphasising local communities, this approach can be considered an inseparable part of the decentralisation problem. The features of the neighbourhoodbased approach are: (1) It is a people-oriented approach and citizens are at the centre of its attention; (2) it is participatory and accountable; (3) it is holistic and pays attention to all aspects of the lives of citizens; (4) it relies on existing capabilities and opportunities, and is not necessarily needs based (capacity-building); (5) it uses a cooperative approach between the government, the private sector and local communities (paying attention to good urban governance); (6) any type of intervention in this approach takes into account the aspects of economic, environmental, social and institutional sustainability, and (7) the dynamism and flexibility that view the planning activity as a process and learning approach (Azimi-Āmoli & Eršādi-Vahrām, 2017: 23-24).
In short, the concepts of down-top planning, collective and inclusive participation, greater choice for local residents, social equity, building equal opportunities, along with more efficiency, fair distribution of amenities and development benefits, as well as the people's welfare (not simply to people a place) become apparent only in light of the concept of 'local development' and the planning of urban neighbourhoods (Fanni & Sāremi, 2008: 92).

Good urban governance
Governance is a combination of both formal and nonformal, vertical and horizontal arrangements that have major significance for public issues, herein the urban realm (Hendriks, 2014: 4). It is a complex concept. The simplest definition of governance is the quality of the relationship between the government and its citizens. In other words, governance is the quality of the process whereby decisions are made that influence public issues, as well as the quality of the implementation and the consequences of the decisions (Sheng, 2010: 134).
Urban governance relies on selforganised networks and down-top approaches and views citizens as actors and participants in important decisions for the implementation and urban policy-making process. As a result, urban governance is seeking collective action through mobilising partnerships, consensus, participation, interrelationships, social capital, empowerment, and responsibility in the urban policy-making process (Kim & Dickey, 2006: 1037. One of the significant components of good urban management is good urban governance. Good urban governance suggests that all citizens, including the poor, marginalised groups, have the right to participate directly or indirectly in decisions that affect their lives and livelihoods. Their contribution to urban development should be acknowledged, even if this is done through informal sectors, and they should contribute to the benefits of urban development such as access to service, infrastructure, and land for building housing (Sheng, 2010: 134-135). Therefore, it appears alongside terms such as human rights, democracy, civil society, and participation, and helps develop these concepts (Rezazadeh, 2011: 260). In brief, good urban governance is an essential ingredient to achieve sustainable and equitable growth and development (Jiboye, 2011: 213).
The components of governance, like its concept, have been accompanied by various changes and definitions by a number of authors and experts. In this context, the United Nations Habitat considers the nine components of good urban governance as follows.
According to studies on good urban governance and its conformity to the conditions of the cities of Iran, participation, effectiveness and efficiency, responsiveness, accountability, transparency, rule of law, consensus orientation, equity, strategic vision, and decentralisation have been named as the components of good urban governance in Iran. The latter highlights the giving of power to different organisations and centres and the competence The purpose of participation is the power to influence decisions and citizens' contribution to the power. 2

Rule of law
The purpose of the rule of law in urban decisions is the existence of effective laws, the fair observance of the legal framework in the decision process, and the removal of the hands of irresponsible individuals from the decisions. Fidelity to the law requires the citizen's awareness of the law as well as the respect of the authorities for the law.
3 Transparency It is the opposite of secrecy in decisions. Secrecy increases the possibility of corruption in decisions, while transparency prevents it from spreading. This component is based on the free flow of information and ease of access thereto, the clarity of actions and the citizens' continuous awareness of existing processes.

4
Responsibility This component is based on being responsible. In other words, authorities and decision-makers must render an account of their actions to citizens.

Consensus orientation
The city is the arena of different groups and interests that sometimes conflict with each other. The purpose of consensus orientation is the adjustment and agreement of different interests. This involves the existence of a relationship and joint effort between the governmental organisations, citizens and NGOs. 6

Equity
The purpose of equity is to create opportunities for all citizens to improve their welfare status, strive for the fair allocation of resources and the participation of the disadvantaged in making comments and decisions. 7

Effectiveness and efficiency
This component is based on the proper use of available resources to meet the needs of citizens, the provision of urban services and people's satisfaction. 8

Responsiveness
This component includes two complementary points. Urban authorities must understand and accept the needs and aspirations of the citizens, and appropriately respond to them. Therefore, the citizens' demands and the actions of the authorities need to be aligned.

9
Strategic vision Going beyond the daily routines of the city and avoiding drowning in them require a broad, long-term vision of the future or a strategic vision for urban development.
Source: Tavakkoli and Mo'meni, 2016: 3-4 of local institutions to carry out tasks. Decentralisation is based on the principle of "delegation of responsibility to a lower level" (Taqvā'i & Tājdār, 2009: 54).

Neighbourhood-based management and good urban governance
Neighbourhood management is an independent level of the government (municipality, city council); its main goal is to improve the neighbourhood conditions by negotiating with the government levels and repairing the gap between citizens and government elements. There are two views for the city's general administration. First, as municipality, the government is responsible for all the affairs (the task of providing services to civil society). The second view is based on good governance and is close to neighbourhood management, because, in this instance, there is a division of tasks. In this view, the municipality serves as a representative of the government, providing the necessary facilities, facilitating the role of the municipality, and providing the necessary ground for the private sector to operate. The private sector is, in fact, acting as an investor and must have the necessary guarantees for the preservation and return of capital. The third part is civil society that is passive in the first view and in this view plays the role of decision, decision-making and, above all, supervision (Rezā'i and Mo 'azzen, 2017: 123). In fact, urban governance establishes participation and cooperation among all effective forces such as the government, the private sector, the public sector, and popular organisations in the management of society (Taqvā'i & Tājdār, 2009: 49). With the creation of such a situation, it is possible to realise neighbourhood management in its true sense. In order to turn to a neighbourhoodbased management system in Iran, what is needed is a revision of current approaches and more precise planning such as planning with an approach to futures studies and moving towards planning based on the comprehensive recognition of all elements and factors for the satisfactory realisation of a neighbourhoodbased management system by the realistic use of the capabilities of the community. Doing so will create scenarios and formulate strategies for good urban governance.

STUDY AREA
Tabriz, the largest metropolis in northwestern Iran, with an area of roughly 24 559 hectares and approximately 1 340 meters above sea level, is located on the Azerbaijan plateau. The geographical location (proximity to the Anatolian Plateau, the Armenian Plateau, and Lake Urmia) has established a privileged and strategic location for this city with the intersection of valleys and gentle slopes with economic and human factors, especially political and cultural boundaries, internal communication channels, and transit routes to Iraq, Armenia, Turkey, and Azerbaijan (Hossein Pour, 2017: 68).
Tabriz has long been one of the most important urban centres in Iran in terms of economy, trade, and industry and has led to an increase in the number of immigrants and villagers and the formation of informal housing in this city. Although the quality of these settlements is unconventional and abnormal, due to basic services and the better situation of some housing indices such as durable materials, the situation is relatively more favourable than in other developing countries (Asghari Zamani, Zadvali Khaje & Zadvali, 2010: 58-59). In this city, over 450 000 people live in informal settlements, of which 56% live in the northern and north-western parts of the city (Region 6 and minor parts of Region 1) and 44% live in the south and south west of the city (Nematollahi, 2015: 38). Tabriz has ten regions, of which Region 2 is the study area. Figure 1 shows the location of Region 2 in the city.
As the largest region, including three areas, with an area of 2 096 hectares and a population of 196 507, Region 2 covers 11% of the population of Tabriz. One of the dominant features of the region is the high level of barren land. This region covers 82 hectares of land, with service uses at a per capita of 4.79 square metres. The highest level of service use in the region (82%) is allocated to green space, education, and administrative-disciplinary uses.
In addition to the lack of service use at the level of the neighbourhood, the average residential area in the region is 250 square metres (building area of 52.5%), in which some neighbourhoods such as Yaghchiyan are only 1%, due to modernisation based on the criteria of urban planning (Hossein Pour, 2017: 81, 84) ( Figure 2).

RESEARCH METHODS
This research identified key influential factors that affect neighbourhoodbased management in Tabriz Region 2, Iran. A qualitative research design was used, in which structured questionnaire surveys enabled researchers to generalise their findings from a group of experts' consensus (Brady, 2015: 6). The research was based on the Delphi technique, and the survey data were obtained from two rounds. In Round 1, extracted from the open-ended questionnaire and extant literature, 48 initial items were identified in four components (participation, equity, accountability, and transparency) as factors affecting neighbourhood-based management, based on the components of good urban governance. In Round 2, these items were set as the variables in the Delphi-matrix questionnaire to calculate relationships between variables, using crossimpact analysis (CIA) (Okoli & Pawlowski, 2004: 16). A cross-impact analysis (Bañuls & Turoff, 2011: 1579 was used, because variables could be measured on a Likert scale (Clayton, 1997: 373), analysed and then ranked directly and indirectly on the basis of influence and dependence. The variables with the highest score had the most influence on the realisation of neighbourhood-based management.

Sampling and expert panel selection
Delphi sample sizes depend more on group dynamics in reaching consensus than on their statistical power (Okoli & Pawlowski, 2004: 19). Using a nonprobability snowball sampling method (Bhattacherjee, 2012: 70), 60 experts were invited to participate in the Delphi survey. Snowball sampling was used to ensure that invited participants met the inclusion criteria, namely that all participants were required to be registered for, or already obtained a PhD qualification in urban studies from an academic institution in the study area. The invited participants were either academic professors in urban planning (n = 20), PhD candidates in urban planning known to the professors (n = 30), or urban managers employed in the study area (n = 10). Twenty experts responded to the first round and 40 to the second. In the Delphi process, general rulesof-thumb indicate that 15-30 people for a homogeneous population (that is, experts coming from the same discipline such as, for example, urban planners) are generally considered to be sufficient to enable consensus to be achieved (Clayton, 1997: 378).

Data collection
Using the Delphi technique, data were collected from two survey rounds between 7 July and 29 October 2018. In Round 1, an open-ended questionnaire was distributed among the professionals and executives via email to state their views on the question: What are the most important factors that affect the future formation of neighbourhoodbased management in the four areas of participation, equity, accountability, and transparency?
In Round 2, participants were asked to independently apply weights to items in a Delphi questionnaire matrix of 48 statements, across 48 variables, using a 4-point Likert scale to determine the influence of each variable in the row on the statement in the column.

Analysis and interpretation of the data
To extract and identify the initial factors affecting neighbourhoodbased management, thematic data analysis was used to group 81 statements by participants, as well as reviews on the articles and writings published under the four areas of 'participation', 'equity', 'accountability', and 'transparency' (Braun & Clarke, 2006: 87;Brady, 2014: 4). Once all the responses in the data set were grouped and reduced, labels could be generated for 48 factors identified as the initial factors affecting neighbourhood-based management, based on the components of urban governance.
MICMAC (the specialist software of futures studies) was used to do a cross-impact analysis of the initial factors, by calculating the relationship between variables in a 48 x 48 matrix. Cross-impact analysis is used in Delphi studies and allows for possible future scenarios and their interpretation, in order to answer a number of research questions  on different subjects such as the future of a particular industrial sector (Bañuls & Turoff, 2011: 1579. Items in the matrix were weighted (scored) on a 4-point Likert scale were 0 = no influence, 1 = weak influence, 2 = moderate influence, and 3 = strong influence. Only one score for each item (as labelled) was considered to determine the influence of each variable in the row on the statement in the column. According to Clayton (1997: 373), 4-point scales produce stable findings in Delphi studies.
To identify the key influential factors that affect neighbourhood-based management, the 48 initial item scores from the cross-impact analysis were ranked directly and indirectly on the basis of influence and dependence. Thus, the variables with the highest score had the most influence on the realisation of neighbourhood-based management, based on the components of good urban governance in the Tabriz Region 2. They were then classified according to their location in the influence/dependence map of the variables (see Figures 3 and 4).
Finally, 17 out of 48 factors were selected as the key factors.

Limitations
The selection of a small expert panel might have introduced its own bias into the research. Findings of this study are limited to the research area and cannot, therefore, be generalised across Iran or other countries.  and short-labelled as the initial factors that affect neighbourhoodbased management, based on the components of urban governance in the Tabriz Region 2. For each of the four components (areas), 12 items were identified and described. It is important to note that the phrases in parentheses represent the items developed for this study. Figure 3 and Table 4 show the relationship results of the matrix data after rotation. In the matrix, the cross-impacts were of 99% utility after two rotations of data, indicating the high validity of the questionnaire and its responses.  Table 4 shows that the matrix fill rate was 97.91%. From a total of 2 256 evaluable relationships in the matrix, 48, 83, two,149 and 24 relationships had 0 (2.12%) (no influence), one (3.68%) (weak influence), two (95.26%) (moderate influence), and three (1.06%) (strong influence), respectively. Based on the crossimpact analysis of relationships in Figure 3 and Table 4, it is possible to implement a new approach to neighbourhood-based management, emphasising the components of good urban governance in the planning and management of the metropolis of Tabriz, using futures studies (predictions). Figure 4 shows the classification of the initial items affecting neighbourhood-based management, based on the components of good urban governance in the Tabriz Region 2, classified according to their location in the influence/ dependence map of the variables. The results show that the majority of the factors link to the relay variables (simultaneously have a very high influence and dependence) and dependent variables (have a low influence and high dependence) quadrants.

Matrix results
Results show that, among the initial variables, only 'the improvement of the neighbourhood's environment by the people, including plant maintenance, separation and collection of waste', and so on were classified as Influential variables (Input). These variables are more influential, less dependent, and considered the most critical variables, because system changes are dependent on them. Managing and controlling these items is crucial, because any change in these items causes a change in the functioning of the system (Fanni & Kāzemi, 2016: 18).
Relay variables (Stakes) have a very high influence and dependence simultaneously. The condition of these variables is accompanied by instability, since each operation and change in them cause changes in other variables. Any change in the system causes changes in these items and their influence. These variables explain the key factors of the system. Since these variables have high significance and uncertainty, development scenarios are based on these variables (Fanni & Kāzemi, 2016: 18). Among the initial variables, 16 were part of the Relay variables (Stakes) (strategic variables): equal access to opportunities, resources, facilities, and information for all (in contrast to the rents of specific groups of power); a reform of the top-down view of the planners and designers through the inclusion of the local people in the decision-making process; the same distribution of services based on the needs and preferences of the residents, and service standards; the familiarisation of citizens with the programmes and activities of the municipality and neighbourhood management to increase their collaboration; public meeting sessions to explain the actions, and informing citizens; non-nepotism in the administrative activities of the neighbourhood; lack of arbitrary and irresponsible activities in the management of city and urban neighbourhoods; reporting the degree of the performance realisation of neighbourhood managers; people's access to social, physical and virtual infrastructure; equal access to health facilities, green space, quality of basic public services, and so on; participatory tools for residents to contribute to their destiny (balance in the distribution of resources, facilities or life exposed to environmental damage); strengthening people's interaction with the municipality and neighbourhood management, Figure 4: Direct relationships between variables (weak to strong) and vice versa, through building trust in citizens; identifying and solving neighbourhood problems and providing information on their realisation; impacting citizens or groups of power in neighbourhood decisions; the obedience of neighbourhood management to equality against the law; electronically performing processes, and increasing the speed of operation and quality of work.
Items in the Dependent variables (Output) quadrant have a low influence and high dependence. The dependent items play the role of the system output, that is, the result of the events occurring in the system. In fact, the how and performance of these variables depend on the occurrence of each scenario, as well as changes made in other variables (Fanni & Kāzemi, 2016: 18). In the possible realisation of neighbourhoodbased management, based on the components of good urban governance in the Tabriz Region 2, variables such as welcoming the real involvement of local institutions and NGOs in the area of decision and support for the direct participation of the local people; accountability of city and neighbourhood managers to their duties and accepting them as a principle; monthly reporting of activities of neighbourhood organisation and management; creating a platform for the formation of social organisations, associations and popular groups; strengthening syndicates, guilds and intermediary organisations; expressing opinion of the residents on the performance of neighbourhood management; distribution of resources and their allocation, taking into account the public interest, the needs and entitlement of citizens; paying attention to obstacles to women's inclusion in urban life for their participation in urban planning, design, and management; identifying elites at neighbourhood level and utilising their abilities in related areas (cultural, artistic, sport, scientific); providing annual budget information for citizens; increasing gender awareness and competition between men and women in both public political and specialised areas of urban planning, and expansion of the representation and participation of traditionally marginalised groups in the decision process on issues that affect their lives, are the result of a set of influential factors.
Moreover, among the dependent variables, factors such as planning and organising an information transparency system, including the access to and free dissemination of information; non-discriminatory approaches in shaping urban space; improving the conditions for all people and promoting the resources and opportunities for them; the optimal use of people's views in a variety of formats, including criticism, proposal, complaint, appreciation, and thanks, in order to reach a common understanding with the aim of reforming and upgrading; the preparation of documents, evidence of the evolution and implementation of activities to avoid duplication and empiricism in implementing projects; people's adherence to the laid-down rules and regulations and neighbourhood management's adherence to the rights of citizens; accountability to requests and questions received from the public in writing and documented by law; equal distribution of the cost and benefits of urban development for all citizens; report on the how and degree of the effect of the participants' views on making the change in results; emphasis on human resources and social capital, and collective participation of the neighbourhood residents; making responsible planners for the public proposals and feedback, and implementing local projects by local contractors, located near the centre of gravity of the map and known as regulators, can be applied as effective factors in system stability and realisation of neighbourhoodbased management, based on the components of good urban governance in the Tabriz Region 2.

Autonomous variables (Excluded)
are excluded and have a low dependence on other variables. These factors are independent of other variables. To promote and improve these factors, they must be identified (Fanni & Kāzemi, 2016: 18). Factors such as the preparation of financial statements from the financial status and performance of neighbourhood management; people's access to the laid-down Figure 5: Classification of items based on direct influence/dependence map rules and documents; setting up a statement for planning and designing the neighbourhood by the people, with the aim of identifying the specific identity of the site; establishing specific criteria for the categorisation of approvals and correspondences for the avoidance of unnecessarily knowing confidential information, and establishing and developing centres for women's activities in the urban areas, by activating social institutions, were placed in this category. Furthermore, among the autonomous variables, variables such as increasing the general satisfaction; a convincing response of neighbourhood managers to the people, and inserting the minimum and maximum monthly wages at the Internet site, indicating the suitability of the qualifications of individuals and their performance (regulators), can be applied as effective factors in system stability and realisation of neighbourhoodbased management, based on the components of good urban governance in the Tabriz Region 2. Table 5 shows the ranking of the ratings from the cross-impact analysis on how the initial factors had a direct/ indirect influence and dependence on each other. The items with the highest score had the most influence on the realisation of neighbourhoodbased management, based on the components of good urban governance in the Tabriz Region 2.   Table 6 shows that there were some displacements among the variables, once the indirect influences were taken into account.

Ranking of the key factors affecting neighbourhoodbased management
A big displacement also occurred for the variable "delegation".
The displacement and distribution of variables on the influence/ dependence map indicate the degree of stability or instability of a system. Figure 6 shows a model of stable and unstable systems. In stable systems, the distribution of the variables showed a ʻL-formʼ; that is, some variables have a great influence and some have a great dependence. In unstable systems, the state is more complex than in stable systems; in these systems, the variables are distributed around the diagonal axis of the map (see Figure 5) (Na'imi & Purmohammadi, 2016: 58).
Most of the variables have been distributed around the diagonal axis of the map (see Figures 4 and 5).
With the exception of a few limited factors that have been shown to have a great influence on the system, the other variables are almost identical to each other. This shows that the future state of neighbourhood-based management, based on a good urban governance system in the Tabriz Region 2, is not stable.

CONCLUSION
This research was conducted with the aim of identifying the most important effective factors (driving forces) and studying the how and degree of influence these factors have on affecting the feasibility of neighbourhood-based management, based on the components of good urban governance in the Tabriz Region 2. Using the intellectual foundation of futures studies, this research has a unique complexity and innovation and is the first scientific experience in the field of neighbourhood-based management, using futures studies.
In this research, 17 driving forces or key factors were identified: (1) A reform of the top-down view of the planners and designers through the inclusion of the local people in the decision-making process (Participation / participation in decision-making); (2) The improvement of the neighborhood's environment by the people, including plant maintenance, separation and collection of waste, and so on (Participation / participation in intervention); (3) Equal access to opportunities, resources, facilities, and information for all (in contrast to the rents of specific groups of power) (Equity / social equity); (4) The same distribution of services based on the needs and preferences of the residents, and service standards (Equity / spatial equity); (5) People's access to social, physical and virtual infrastructure (Equity / spatial equity); (6) Equal access to health facilities, green space, quality of basic public services, and so on (Equity / environmental equity); (7) Participatory tools for residents to contribute to their destiny (balance in the distribution of resources, facilities or life exposed to environmental damage) (Equity / environmental equity); (8) The familiarisation of citizens with the programmes and activities of the municipality and neighbourhood management to increase their collaboration (Accountability / participatory accountability); (9) Public meeting sessions to explain the actions, and informing citizens (Accountability / functional accountability); (10) Non-nepotism in the administrative activities of the neighbourhood (Accountability / moral accountability); (11) Lack of the arbitrary and irresponsible activities in the management of city and urban neighbourhoods (Accountability / functional accountability); (12) Strengthening people's interaction with the municipality and neighbourhood management, and vice versa, through building trust in citizens (Accountability / participatory accountability); (13) Identifying and solving neighbourhood problems and providing information on their realisation (Accountability / functional accountability); (14) Impacting citizens or groups of power in neighbourhood decisions (Accountability / legal accountability); (15) The obedience of neighbourhood management to equality against the law (Accountability / legal accountability); (16) The reporting of the degree of the performance realisation of neighbourhood managers (Transparency / functional transparency); (17) Electronically performing processes and increasing the speed of operation and quality of work (Transparency / administrative transparency).
As this research is a starting point for explaining an approach to futures studies in the field of neighbourhoodbased management, urban planners and all those who influence urban planning and management in Iran and other countries can use the results of this research to realise neighbourhood-based management, emphasising the components of good urban governance in the planning and management of their location. It is important that each location is unique. Thus, what works in one place may not work in another. Therefore, further research is required to identify the driving forces in the field of this research to meet the needs of the local area of other urban planners. To do so, one should use futures studies to accurately identify the driving forces or key effective factors by the realistic use of the capabilities of the community. The realisation of this approach requires a firm legal support, so that the status, duties and responsibilities of citizens and authorities at different levels are identified in a two-way, coordinated process. Doing so will create scenarios and formulate strategies for good urban governance, based on new perspectives.